FAQ
At IronOnInterfacing.com, payment safety, fast and accurate order turnaround are our top priorities...When you place an order with us, you can be confident that we're doing everything we can to get your products on their way as quickly as possible, via some of the safest, most reliable carriers in the industry. Here are some FAQS for your reference.
Q: Do you ship internationally?
A: Yes. We ship items to most countries. So far, there is few agencies have restrictions in place regulating or banning all trade with certain countries, organizations, businesses, and individuals. We will strictly follow their policy. If can't ship, we will email you advance.
Q: How can I place an order?
A: Orders can be placed directly at our website. If you are unable to process an order at IronOnInterfacing.com, please send an email to info@irononinterfacing.com for assistance.
Q: What payment methods can i use?
A: We only accept payment with PayPal at our website. For any other payment methods request, please contact us.
Q: How long will it take to deliver?
A: Most items are in stock, it will normally leave our warehouse the next day.
All of our orders will be shipped in 24 hours.
Express ground: $14.00 flat rate.
Amount less than $99.00 will be shipped by air special line or E-packed. Shipping time is 5-10 working days.
Amount more than $99.00 will be shipped by courier service. Shipping time is 3-7 working days.
Q: Can I get a tracking number for my shipment?
A: Yes. Absolutely we will offer a tracking number to you. We strongly recommend you do- without a tracking number, there is a greater risk of an order getting lost.
Q: How do I purchase 100 yards or more of interfacing?
A: For interfacing orders of 100 yards or bulk orders, please email us at info@irononinterfacing.com.
If you cannot find the proper response to your question, please feel free to email us at info@irononinterfacing.com or call us between 8 a.m. and 5 p.m. UTC/GMT+08:00 at +86-0769-22022018 and we will answer your question as thoroughly and promptly as possible.